A couple of years ago, we woke up under a leaking roof. The initial panic was followed by despair which finally turned into resignation at the thousands of dollars we expected the repair would take. A near relative mentioned Bolt Restoration and their roofing service areas. We made an initial contact online and were surprised to get an almost immediate reply. From the very first phone conversation we felt a kind of warm and comforting tone which, I must say was totally unexpected for us. Restoration begins
After the initial inspection was over we were told our gutter system had not been working well and that recent rainfalls had made matters worse. In conclusion, we needed new gutters, a roof repair and the worst part was that so much water for such a long time had caused damage to some areas in our roof. The initial part of the process involved taking care of the leaks ASAP. Within hours, they came to tarp the roof and made a whole plan to do the rest of the work.
Good News
Our first omens were cleared one by one as a group of friendly, hard working professionals took over the job. The whole project would take less time than we expected and the choice of materials was made less complex as we were informed about each possible choice. Guttering was far simpler than we had expected, although the weather was awful and it rained permanently, I can be sure these people did everything to the best of their ability and they really aced it!
Family Matters
When I read on their website about the company’s concept of family and how collaborators and clients become a part of the Bolt team, I was thrilled. The people in charge of our project really did just that: make us feel part of their team at all times. This, together with their friendliness and positive attitude helped us lower our initial anxiety a great deal. Our whole family was taken care of during the process. One of the repairs meant that we had to move our boys to the family room because of moisture and dust in the area. Members of the crew explained to us the risks of having our children stay near that area until dampness had been taken care of. Amazing! We could really tell the difference between a cold and technical delivery and a warm and caring attitude. We are very grateful for this piece of advice. We could witness for ourselves that “family” really means that for Bolt and their collaborators.
Financial Matters
The best part was that Bolt worked together with our insurance company completely by themselves and in a very efficient way. In the end, we spent much less than we expected thanks to Bolt’s quick, effective and professional intervention. Now we have a state-of-the-art repair, a warranty and above all, a new family we know we can trust next time something unexpected happens in our house.
If you're looking for St Louis roofing visit Bolt Restoration today: http://www.boltrestoration.com/st-louis-roofing.php
And if you're looking for some residential roofing in St Louis, they will also have a solution for you: http://www.boltrestoration.com/services-residential-roofing.php
